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Team Care Coordination making such a difference to our lives

Posted By POMAR18

"Team Care Coordination making such a difference to our lives"

About: Team Care Coordination (Brisbane North PHN)

(as a relative),

Within a week of our doctor contacting Team Care Coordination, the coordinator Helen contacted us and made an appointment to visit us in our home and discuss my husband's needs. After a thorough assessment, Helen (who has a wonderful sense of humour) advised he needed a walker and chair for showering. Helen put Kilcoy Country Care in contact with us, who have helped with respite which has given my husband an interest and myself some me time.

Team Care Coordination is a wonderful service. It's amazing what a little bit of care and advice can make such a difference.

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Responses

Response from Metro North Brisbane Medicare Local 10 years ago
Metro North Brisbane Medicare Local

Submitted on 17/04/2015 at 2:18 PM
Published on Care Opinion Australia on 20/04/2015 at 1:09 PM

Dear POMAR18,

Thank you for your feedback on the Team Care Coordination service. I am very pleased that Helen has been of assistance to you. Feedback such as yours helps us improve our service and to maintain our high quality of care.

Your feedback has been shared with the Team at Metro North Brisbane Medicare Local.

Kind Regards,

Manager: Primary and Community Care Coordination.

Metro North Brisbane Medicare Local.

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