"My mum was treated incredibly well at Maroondah Hospital."

About: Maroondah Hospital

(as a relative),

My mother experienced a critical medical emergency and was ambulanced to Eastern Health Maroondah hospital. She was treated incredibly well. I was so surprised - you hear so many poor stories - you don't have much confidence - but her care, the setting, the staff were world class.

Responses

Response from Alan Lilly, Chief Executive, Eastern Health 5 years ago
Alan Lilly
Chief Executive,
Eastern Health
Submitted on 31/03/2015 at 06:15
Published on Care Opinion at 09:54


picture of Alan Lilly

Dear POMAR21

Many thanks for taking the time to send us your feedback following your mother's care at Maroondah Hospital. It is really encouraging for us all to read your feedback and to know that you felt that our care and service was "world class". Our new commitment to Patient Opinion is allowing us to receive timely feedback and you can be reassured that I will pass on your feedback to our Emergency Department staff and the management team at Maroondah Hospital. I do hope that your mother is continuing to improve and thank you again for taking the time to write and tell us about your experience. It is greatly appreciated. Kind regards, Alan Lilly.

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