We presented to the emergency department, a first for my sister, in the middle of the night. They could see immediately that my sister was distressed and in a lot of pain and saw to her immediately.
Quite remarkably, she received pain relief within 10/15 mins of arriving and an assessment provided. We were only in the ED for a few hours, but the care and attention given was commendable and my sister's pain was effectively managed.
Their high standard of patient care was evident as we were privy to listening to how the staff treated their other, very diverse patients near us. Thanks to Jennibeth, Sophie and Dr Racheal for an unexpected pleasant experience of the ED at Box Hill.
"High standard of patient care is evident at Box Hill Emergency Department"
About: Box Hill Hospital / Emergency Department Box Hill Hospital Emergency Department Box Hill 3128
Posted by Anon2015 (as ),