"Dismal appointment response"
About: Box Hill Hospital Box Hill Hospital Box Hill 3128
Posted by anzaceve (as ),
In August 2013 my disabled child was advised that their case was accepted and that the wait period would be in excess of 12 months. Well here we are 24 months later and again we get another letter advising that their case is accepted and the wait period is in excess of 24 months.
So do we have to wait 4 years for an appointment, this wait period is ridiculous.
When I rang the hospital I got some nonsensical advise that she could not help me and that she would pass on my message. Why can't I contact the area direct and get an appropriate answer.
For an organisation that is supposed to give great health care and be the premier health services provider I find this unacceptable.