Throughout my appointments I felt that my concerns were dismissed by the staff including the admin staff, midwives and doctors.
As a first time mother I felt unsupported and that the staff were insensitive to my needs. I was unable to get answers to my questions regarding what was happening throughout the pregnancy, I had some minor complications and I was unable to get a response from staff about the situation.
I am aware that the staff are very busy and do a good job with the resources available but this did not alleviate any of my concerns.
At 40. 5 weeks I was still unaware of what the process was going to be and how things would turn out on the day.
I felt that the continuity of care was lacking as on several occasions I was seen by multiple staff who didn't appear to have had a handover of my situation.
"My experience with the maternity services at Box Hill Hospital"
About: Box Hill Hospital / Maternity Service Box Hill Hospital Maternity Service Box Hill 3128
Posted by Unhappy (as ),