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Outstanding care from Harp Staff at Angliss Hospital

Posted By Karin

"Outstanding care from Harp Staff at Angliss Hospital"

About: Angliss Hospital Hospital Admissions Risk Program - Eastern Health

(as the patient),

I have been receiving care from staff at Harp for approximately the last 6 weeks in relation to my COPD. My experience to date has been extremely positive, the support, knowledge and care displayed by staff has been outstanding.

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Responses

Response from Alan Lilly, Chief Executive, Eastern Health 8 years ago
Alan Lilly
Chief Executive,
Eastern Health

Submitted on 1/09/2015 at 1:17 PM
Published on Care Opinion at 1:31 PM

picture of Alan Lilly

Dear Karin

Thank you so much for sharing your story on Patient Opinion. I was so pleased to read about your experience with our HARP service at Eastern Health. We aim to exceed patient and family expectations and feedback like yours tells me that we're getting it right.

I will be delighted to pass your feedback on to our staff and their managers too - your story is sure to give them an extra spring in their step!

Thanks again Karin for taking the time to tell your story. We really appreciate you sharing this with us and hope that your health continues to improve.

Kind regards, Alan Lilly

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