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Excellent and caring staff

Posted By concertlover

"Excellent and caring staff"

About: Box Hill Hospital / Emergency Department

(as the patient),

Bronwyn and Gail at Box Hill Hospital were both very professional, efficient and helpful! They made my experience in emergency ward as pleasant and quick as possible.

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Responses

Response from Alan Lilly, Chief Executive, Eastern Health 8 years ago
Alan Lilly
Chief Executive,
Eastern Health

Submitted on 14/09/2015 at 12:35 PM
Published on Care Opinion at 12:52 PM

picture of Alan Lilly

Dear concertlover

Many thanks for your very positive story about your experience in the Emergency Department at Box Hill Hospital. It is always great to receive such positive feedback and I will be sure to pass on your kind words to our Bronwyn and Gail and their managers too.

Feedback like yours helps us recognise where we do things well and ensures that we celebrate these things rather than take this good work for granted.

Thank you again for sharing your story with us and I do hope that you are otherwise keeping well following your visit to the Emergency Department.

kind regards, Alan Lilly

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