This was my first time experience for an MRI. Instructions provided to find the facility were accurate and very good. The reception and introduction was very good and one would say 'caring' in nature. The explanation of the MRI machine, in particular the amount of noise was not well explained. As a first time experience it would have helped to hear a brief description of the different loud noises and that this experience is normal. Similarly there was no explanation of any possible side effects (or no expected side effects) for the MRI. The routine nature of the work and the attitude of the staff albeit 'caring' did portray its batch nature (unfortunately). After paying the account the challenge was to back track to the exit to find my way out (it was necessary to read signs pointing it the direction from where I had come). Following a coloured line maybe better.
"First time experience at Box Hill Hospital"
About: Box Hill Hospital Box Hill Hospital Box Hill 3128
Posted by Platypus (as ),