Appalling service regarding colonoscopy and gastroscopy surgery follow up.
Surgery conducted a number of weeks ago. Just received a letter informing me that I will receive my results at an appointment scheduled for the end of the year!
3 months to get the results of surgery? Are they kidding? I feel like it's too bad if I get worse in the meantime right?
I'm absolutely disgusted with the service and level of care I have received.
I tried to obtain the results from my GP, however Box Hill Hospital only managed to fax 1 page of the 3 page report! When trying to call the outpatients department on numerous occasions I am at least "16th in the queue"- that's over one hour wait each time, while the on hold voice over repeats that Eastern Health is "the winner of the Premier's Award for excellence in health care". Sickening. Literally.
"3 month wait to get the results of surgery"
About: Box Hill Hospital Box Hill Hospital Box Hill 3128
Posted by PONOV06 (as ),