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"More feedback on how to handle my concerns"

About: Brisbane MIND (Brisbane North PHN)

(as the patient),

My experience has been good, although I thought the focus was too much on my pain and mindfulness. I would rather have been able to talk more about my personal conflicts which in turn would help me with coping with my pain.

After four visits we are just starting to scrape the surface of my personal pain and emotions, rather than my physical pain.

The psychologist is very good and easy to talk to, but more feedback on how to handle my concern would be better.

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Response from Brisbane North PHN 7 years ago
Submitted on 26/11/2015 at 1:06 PM
Published on Care Opinion at 5:15 PM

Dear PONOV39,

Thanks for taking the time to provide your feedback on the Brisbane MIND program. I’m sorry to hear that while you’ve found the service helpful, it hasn’t fully met your needs. This is an excellent reminder for our clinicians to make sure they check in with their clients about how the sessions are going, and whether or not the most important things are being covered.

We will make sure to pass on your feedback.

Kind Regards,

Manager, Brisbane MIND.

Brisbane North PHN.

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