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"Excellent orthopedic care for my daughter"

About: Box Hill Hospital

(as a parent/guardian),

Mid way though this year my daughter badly broke her left elbow (she previously broke the other a couple of years ago which required surgery, so understandably doesn't love hospitals or doctors). Unfortunately she did such a good job that she had to have major surgery as apart from the break, she almost severed her artery! She also has extensive nerve damage. She was transferred straight to Box Hill hospital.

Whilst all her care has be pretty good there is one doctor in particular who was outstanding.

Her follow up appointments have been with Dr Soheil (apologies if the spelling is incorrect). He is honestly the loveliest, most caring and thorough doctor I have ever met and managed to put my daughter at complete ease, which is no easy task with the amount of hospital visits and pain she has experienced over the last couple of years!

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Response from Alan Lilly, Chief Executive, Eastern Health 8 years ago
Alan Lilly
Chief Executive,
Eastern Health
Submitted on 25/11/2015 at 1:52 PM
Published on Care Opinion at 2:10 PM

picture of Alan Lilly

Dear Mum of 2

Thank you so much for sharing your story on Patient Opinion. I was delighted to read that you have been happy with the care that your daughter has received whilst in our care and that you are so happy with the Doctor Soheil. Your feedback on him is just so nice to read and no doubt he will be extra chuffed when I send your feedback to him.

It is great to celebrate when we do things well as well as always keeping an eye out for improvements which we can make too.

Thanks again Mum of 2 for taking the time (in what would already be a very busy day, no doubt) to provide us with your feedback. It is greatly appreciated and I will have great pleasure passing on your feedback too.

I hope that your daughter is continuing her journey back to full strength and range of movement.

Kind regards, Alan Lilly

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