"The experience I had with Drug ARM"

I attended the Drug ARM office for some counselling and I found the staff to be friendly and welcoming from the moment I walked in. The staff offered me a coffee while I waited and remembered my name. My counsellors were not judgemental and did not put pressure on me. They allowed me to talk about what I needed to on the day and were considerate and sensitive to my personal situation. I also liked that I didn't have to tell my story over and over again. I have noticed some positive changes in my life and relationship since I engaged with the service.

The only room for improvement I could suggest would be the questionnaire that the staff need to ask us at the beginning and end of the sessions. I thought some of the questions were frustrating.