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Great Staff - Made me feel like a person not a patient

Posted By PODEC05

"Great Staff - Made me feel like a person not a patient"

About: Angliss Hospital

(as the patient),

I had a very small procedure at the Angliss Hospital recently.

I thought the nursing staff and the surgeon need to be thanked as they made me feel like a person not just a number and were very caring. I make special mention to Liz the anesthetic nurse and the surgeon Zantuck - I was a little out of it but I remember their big beautiful eyes and smiles of both lovely ladies who made me feel very comfortable. So I say Thank You for the wonderful work you and your team do and for not leaving me with a bald patch on my head...

I have been to a few private and public hospitals but I just found this crew need to be reminded that we the public appreciate everything they do.

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Responses

Response from Alan Lilly, Chief Executive, Eastern Health 9 years ago
Alan Lilly
Chief Executive,
Eastern Health

Submitted on 18/12/2015 at 7:08 AM
Published on Care Opinion Australia at 10:27 AM

picture of Alan Lilly

Dear PODEC5

Many thanks for sharing your story and very favourable feedback on Patient Opinion and I hope you are well and truly on the path to a full reovery.

I was so pleased to read about your experience and will be delighted to pass your feedback on to the team and the management group also at Angliss Hospital.

Your story is a great reminder on the things that matter - kindness and caring and our staff will be chuffed that you have taken the time to write.

Have a great Christmas PODEC05 and best wishes for the new year. Thanks again for getting in touch.

Kind regards, Alan Lilly

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