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"Stand out staff at Maroondah Hospital"

About: Maroondah Hospital

(as the patient),

Just recently I was admitted to Maroondah Hospital. Ward 1 north. I wish to thank ALL staff involved. From the moment I arrived at Triage until I was discharged I was treated by totally professional and caring staff. (This includes not only Doctors, nurses but also the cleaning and catering staff). Most of all a young Nurse named Lucy was a stand out. She was very professional, always smiling and nothing was too much trouble.

Many thanks

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Response from Alan Lilly, Chief Executive, Eastern Health 8 years ago
Alan Lilly
Chief Executive,
Eastern Health
Submitted on 8/01/2016 at 6:14 AM
Published on Care Opinion at 11:57 AM

picture of Alan Lilly

Dear Stand Out

Thank you so much for sharing your story and providing feedback to us on Patient Opinion.

Reading your story is a great way to start the day and I feel proud to be part a health service which is so highly commended by its patients. We need to share more of those stories!

I will pass on your feedback to the local staff at Maroondah and to the Hospital Management team there too - no doubt your feedback will give them an extra boost in their day. I'll be sure to see if we can identify "Lucy" too and pass on your special acknowledgement.

I trust that you are now well and truly on track back to good health and I wish you well for 2016.

Kind regards and many thanks, Alan Lilly.

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