"Seems to be a shortage of Urology nurses."

About: The Townsville Hospital

(as the patient),

It seems to me that a hospital as large and operated by such dedicated staff that there seems to be only one urology nurse for the entire hospital. I am so fortunate to have Julie attend to my problems while under such stress, without complaint, and a work list as long as your arm. Surely for the good of all patients she could be given at least two assistants to train as to ease the work load and keep up the good standing of this wonderful hospital of ours. I hope this reaches the proper eyes and someone can act. ...l would welcome a discussion with anyone should they wish.

Here's hoping! ! ! Loyal but concerned patient.

Responses

Response from Julie Shepherd, Nurse Manager Patient Experience, Patient Services; Clinical Governance Directorate, Townsvillle Hospital and Health Services 4 years ago
Julie Shepherd
Nurse Manager Patient Experience, Patient Services; Clinical Governance Directorate,
Townsvillle Hospital and Health Services
Submitted on 18/02/2016 at 17:18
Published on Care Opinion at 19:27


Dear Waz,

Thank you so very much for taking the time to tell us about your experience at our hospital. Your feedback and kind words about Julie will provide a real lift for such a dedicated and caring staff member who is committed to her role. Julie is part of a highly skilled team that delivers the best care possible.

Please know that your story has been shared with Julie and her senior nursing managers, who I am sure, will take delight in reading such a complimentary story.

Thank you for your concerns regarding the provision of this service, our department heads are currently reviewing its service and workloads.

I wish you all the best for the future,

With kind regards

Julie Shepherd

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful