I'm really grateful to the ambulance officers and Dr Marc who treated me in the early hours of the morning. It was a longer visit than was expected as it was a weekend shift which saw a lot of drug and alcohol-related patients come in who were aggressive, extremely emotional, had injuries from fights relating to the same or combinations of all the above and more. It was sobering and worrying to see and hear what was going on and yet, Dr Marc was unfailingly polite and helpful to me, despite how busy it was. My only note for improvement is that the nurses, whilst I understand were busy, did not follow up or communicate as they should.
However, to all the medical staff out there, thank you for helping others the way you do. Thank you for your patience, your expertise and your willingness to be there for people at their lowest, despite not being paid enough for what you do, despite not being being able to have a decent break and despite often being abused or threatened by patients and their families. I know that often people don't (or can't) appreciate what you do due to their situations, but there are so many who do and I'm one of them. Thanks heaps
"My experience at Maroondah ED."
About: Maroondah Hospital / Emergency Department Maroondah Hospital Emergency Department Ringwood East 3135
Posted by Patient patient (as ),