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Ward 7.2 amazing service by the nurses

Posted By Mia

"Ward 7.2 amazing service by the nurses"

About: Box Hill Hospital

(as the patient),

I was admitted into ward 7. 2 at Box Hill Hospital with an expected stay of at least 5 days. I was very anxious about being in hospital but my entire admission was made so much more pleasant by the nursing staff that took care of me. Of particular note, was Andrew who made me laugh and was always ready to help and offer advice. Andrew is an asset to the nursing team. I will miss his banter and his kind care. He made my stay much more enjoyable.

Thank you to all the nurses in Ward 7. 2 - you were all delightful. I would not hesitate in recommending Box Hill to anyone.

Best wishes, Room 7. 3

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Responses

Response from Jo Gatehouse, Director, Quality, Planning and Innovation (Acute Health and Consumer Participation and Patient Experience), Eastern Health 8 years ago
Jo Gatehouse
Director, Quality, Planning and Innovation (Acute Health and Consumer Participation and Patient Experience),
Eastern Health

Submitted on 28/01/2016 at 4:48 PM
Published on Care Opinion at 5:47 PM

picture of Jo Gatehouse

Dear Mia,

I was so pleased to hear that your hospital stay was a positive experience due to the nursing staff on ward 7.2. We greatly appreciate you taking the time to share your story on Patient Opinion and I am sure the nurses on 7.2, particularly Andrew will be thrilled to read your feedback.

Best of luck with your recovery.

Kind regards,

Jo Gatehouse, Director, Quality, Planning and Innovation (Acute Health and Consumer Participation and Patient Experience)
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