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Care Opinion

She gave us hope

Posted By hopeful-now

"She gave us hope"

About: Housing Services - West Ryde

(as a service user),

We had a great experience with this service. They gave us help to understand the situation and how the system works. Information provided was very helpful. Natalie had a lot of empathy and understanding of our situation and we really appreciated that. We were feeling hopeless and she gave us back hope. We are truly grateful and thankful.

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Responses

Response from Eugene McGarrell, District Director Northern Sydney, Northern Sydney District, Family & Community Services 8 years ago
Eugene McGarrell
District Director Northern Sydney, Northern Sydney District,
Family & Community Services

I manage NSW Government housing, disability and child protection services in Northern Sydney

Submitted on 10/02/2016 at 8:40 AM
Published on Care Opinion at 10:32 AM

picture of Eugene McGarrell

Thank you Hopeful-now for your kind words and acknowledgement of Natalie's empathy and understanding. Natalie and the team at West Ryde have a real focus on supporting the people we serve. Your acknowledgement of Natalie will really help to reinforce for the team that they are doing a great job.

I wish you all the best for the future and hope that whatever situation you find yourself in that we can support you in whatever way works for you.

Once again thank you for acknowledging Natalie.

Eugene

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