A story was posted that Patient Opinion has determined cannot be published due to the inability to anonymise this story and the vulnerability of the person mentioned in the story. The storyteller has been informed of Patient Opinion’s decision. A moderated version of the story has been sent directly to the health service provider. The below is a summary of the original story.
A member of my family arrived at the emergency department. The wait was several hours. The family member interacted with the nursing staff and a request was made by her that was declined by the staff members. The delay led to the family member becoming anxious and agitated leading them to take an action that resulted in admittance to ICU.
"Disappointing service"
About: Maroondah Hospital Maroondah Hospital Ringwood East 3135
Posted by disappointedBPDcarer (as ),
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