I saw a dermatologist in Broome earlier this year. The recommendation / referral was for non urgent minor surgery by my doctor, who is based at Kununurra Hospital. I commute regularly between Broome and Kununurra.
As I hadn't heard anything from the Kununurra Hospital some time after, I spoke to the Kununurra Practice Nurse. The nurse who couldn’t see anything on my file in Kununurra, suggested I contact Broome for them to re-fax the referral to Kununurra, addressed attn Practice Nurse, so that it doesn’t go on to the rather long surgery wait list.
The Broome specialist clerk said the referral has been sent to Kununurra Theatre and that I need to contact Kununurra Theatre, as they can’t send it to the Practice Nurse, as the referral mentions Theatre.
I felt like I was going around in circles and not making progress. So I contacted my doctor directly and it was all resolved easily. How do patients who do not have direct access to doctors cope with the 'system'?
"Lack of co-ordination"
Posted by Going around in circles (as ),
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