"Highly recommend the Townsville Hospital Birth Centre"

About: The Townsville Hospital / Maternity Unit The Townsville Hospital / Special Care Nursery

(as the patient),

Cannot recommend the Townsville Birth Centre enough. My midwife was extremely skilled, made me feel comfortable and supported throughtout my entire pregancy and birth and I greatly appreciated the continuity of care by having the same midwives throughout our journey. Even though I required an emergency c-section (due to my breech bub) my midwife stayed with us throughout and the follow up care post discharge has been fabulous.

Responses

Response from Julie Shepherd, Nurse Manager Patient Experience, Patient Services; Clinical Governance Directorate, Townsvillle Hospital and Health Services 4 years ago
Julie Shepherd
Nurse Manager Patient Experience, Patient Services; Clinical Governance Directorate,
Townsvillle Hospital and Health Services
Submitted on 06/06/2016 at 13:19
Published on Care Opinion at 13:32


Dear Continuity of Care,

Firstly let me congratulate you on the birth of your bub!

Thank you so much for taking the time to share your story with us, that's terrific feedback. I am really pleased to read about your positive experience with our Birth Centre.

Our midwives are committed to their profession and work really hard to deliver great care. Sharing your story will provide them with a real boost because it tells us that our midwives are doing a great job by providing positive experiences to mums and bubs. Knowing that you were made to feel comfortable and supported throughout your entire journey is particularly pleasing. It is lovely to hear that your midwife stayed with you during your C-section and continued her care for you demonstrates real commitment!

Once again, thank you for telling us of your experience.

I wish you all the best with your new bub,

With warm regards,

Julie Shepherd

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