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"Problem still not resolved."

About: Albany Health Campus / Emergency Department

(as the patient),

I got admitted into ED multiple times and sent home because they didn't know what was wrong only to go to 4 different GPs after suffering from a bad reaction to antibiotics given to me and suffered a rash that I've now had for 4 weeks and still the problem hasn't been resolved.

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Response from Susan Kay, Regional Director, WACHS - Great Southern 6 years ago
Susan Kay
Regional Director,
WACHS - Great Southern
Submitted on 17/06/2016 at 2:18 PM
Published on Care Opinion at 4:07 PM

Dear Sick Sports Person

Thank you very much for providing this feedback. We value all feedback as it helps us identify opportunities for improvement or recognise areas of good practice. I am sorry to hear that your rash remains unresolved despite numerous visits to our emergency department and your GPs. Can I ask that you contact our Albany Health Campus Consumer Feedback Coordinator via email at or call 08 9892 2284 so that the health service can provide a comprehensive response to your problem with the assistance of our medical team. Please be aware that the email and phone number are monitored Monday to Friday from 8 am to 4 pm.

We look forward to hearing from you.

With best wishes

Susan Kay

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