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"A clear picture of potential outcomes given."

About: Geraldton Hospital

(as a parent/guardian),

My daughter is an inpatient at Geraldton Hospital receiving pregnancy related treatment and was reviewed by the Obstetric Registrar Christina over the weekend.  The thought the care provided was professional, objective, balanced and empathetic. It is important for patients to receive a clear picture of potential outcomes and the tone of communication with patients is so important particularly in difficult circumstance. This care has also been reflected by the great team of midwives at Geraldton Hospital. Thank you for your care.

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Response from Liz Kelly, A/Coordinator Executive Services, WA Country Health Service Midwest 8 years ago
Liz Kelly
A/Coordinator Executive Services,
WA Country Health Service Midwest
Submitted on 21/06/2016 at 7:09 PM
Published on Care Opinion on 22/06/2016 at 9:06 AM

picture of Liz Kelly

Dear Appreciative Dad

Thank you for your thoughtful compliment on our service whilst your daughter is receiving care. We appreciate the time you took in writing to us in what may be a difficult time for you and your family. It will be a privilege to provide this feedback to Christina and the Midwives at Geraldton Hospital.

WA Country Health Services - Midwest recognises that professional and compassionate communication is essential and key to providing safe quality health care. Compliments like yours provide us with insight into what is important for consumers and how we can improve our practice to best meet their needs.

I hope that your daughter is doing well and will be home with her family soon.

Kind Regards

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