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Great treatment from Box Hill ED team

Posted By CB

"Great treatment from Box Hill ED team"

About: Box Hill Hospital / Emergency Department

(as a parent/guardian),

I myself attended ED during some pregnancy issues and my 5 month old child also attended to ED a few months ago with ongoing high fever and rash. We received great care from the ED team. Staff are not only professional but also friendly, made us feel safe and less worried during our stay and we received great care from everyone. I would definitely recommend others to visit Box Hill Hospital for emergency cases. Huge thanks to Dr Hussein and Dr Louis who cared for us, nurses Bronwyn and Sharne and other team members who helped us feel comfortable during our stay. Keep the good work Box Hill ED team.

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Responses

Response from David Plunkett, Chief Executive, Eastern Health 7 years ago
David Plunkett
Chief Executive,
Eastern Health

Submitted on 3/08/2016 at 1:00 PM
Published on Care Opinion at 1:43 PM

picture of David Plunkett

Dear CB

Many thanks for taking the time to provide your feedback on Patient Opinion. I am so proud of our staff and the care they provide.

It is terrific to hear that your experience during your visit to the Box Hill Hospital Emergency Department was so positive and I will ensure all staff including Dr. Hussein, Dr. Louis and nurses Bronwyn and Sharne are recognised and receive your feedback.

Based on feedback from our patients, we have been focusing specifically on each interaction between our staff with patients and families being courteous and kind. Your confidence and recommendation of our service means a lot, so thanks again.

I trust that you and your family are well and wish you all the very best.

Kind regards

David

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