After an outpatients review the surgeon wanted to see me in ER Fasttrack in four days. He said he would be in surgery that morning but in between cases he would scrub out and come to see me.
I came to Fasttack ER and let them know the situation, that my particular surgeon wanted to see me for a review.
They paged the ENT register - not my specific surgeon.
My surgeon kept on operating thinking I wasn't here yet. The register was busy and I was the bottom in a long line of people to review.
When my surgeon finally did see me - four hours later, he said no one had called him to let him know I was here to see him.
I don't think Fasttrack works that well then if the actual surgeon can't be called. I did - 2 hours into my wait - ask them about what was going on and did say that my surgeon (not the register) needed to see me.
Waste of time. I had plans and appointments for the rest of the day that I had to cancel.
"Waiting in Fasttrack ED"
About: Box Hill Hospital / Emergency Department Box Hill Hospital Emergency Department Box Hill 3128
Posted by Kirbyisgrwy (as ),