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"A wonderful public health nurse"

About: Geraldton Hospital

(as the patient),

Di is amazing, she provides quick, discreet and thorough sexual health services and information.

She provides a service I have never found anywhere, and I have lived all over the world.

As a woman who takes her health and the health of her loved ones seriously I am so incredibly grateful for what Di does.

She is discreet yet thorough. Kind, friendly and efficient.

Di, thank you for doing what you do. I hope you have the opportunity to continue doing it for a long time to come.

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Responses

Response from Michele Young, REOC Lead, Executive Services, WACHS-Midwest 7 years ago
Michele Young
REOC Lead, Executive Services,
WACHS-Midwest
Submitted on 30/08/2016 at 5:55 PM
Published on Care Opinion on 31/08/2016 at 8:29 AM


picture of Michele Young

Dear qwertyuiop

Thank you so much for your glowing feedback. I agree Di and the team do a great job. Sexual Health can be a particularly sensitive topic however with Di's respectful approach it allows people to feel safe which encourages people to use this valuable service. Di is always looking for innovative ways to enhance the service and was responsible for the introduction of Text 2 Test Text 2 Treat ( T2T) Program. The program uses SMS messaging to provide young people with a confidential, discreet service in a format that is both accessible and user friendly. Client feedback has been overwhelmingly positive with some even saying that the service is awesome. 98% of users state they would recommend the service to a friend.

I will take great pleasure in feeding your compliment back to Di. Thank you for taking the time to share your experience on Patient Opinion.

Kind regards

Michele Young

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