My child had a head injury. We had to go to Rockingham Hospital. After arriving in the early evening it took 1 hour to see the triage nurse, another 2 and a half hours for an x-ray, then after complaining that the service was terrible, we were seen another 3 hours later.
That hospital did not seem to care that my child had a head injury. Had been punched and fell and hit the ground. Not once did the triage nurse take the temperature or pulse - only gave panadol and nurophen. The swelling and pain was getting worse and no one came to check on us.
I really want someone to look into the apparent lack of care the triage nurses give when signing in patients. I believe a head injury is a priority in case of bleeding.
"Should a head injury be a priority when doing triage?"
About: Rockingham General Hospital / Emergency Department Rockingham General Hospital Emergency Department Cooloongup 6168
Posted by Bad experience (as ),