Posted by Kitkat (as ),
So I broke my right wrist in the joint. Ipswich Hospital re-set it and plastered. It was still hurting so I went back, got told they did it right and it was all in my head. Made several trips back to the emergency department to make the complaint that there was something wrong, got told it was all in my head. Went and saw my GP where I got a referral to the QEII Hospital and after an x-ray they found that it had been set incorrectly with the ulnar longer that the radius bone. Now on a waiting list for surgery for a plate in my wrist.
I then took my child to Ipswich Hospital with a rolled ankle and trying to follow my own senior first aid asked for an ice pack. I was told, this is an emergency department, we don't have ice packs. I got my child and we left.
Absolutely disgusted with the level of care and lack of understanding. Maybe a refresher course in active listening skills and some compassion would help them all.