"Hand surgery"

Day surgery for my partner for a broken hand bone - that part went ok - but when we left and had been told that we would have a call to get the plaster cast slab off (whole forearm! ) Maroondah failed in the biggest of ways!

My partner tried to call them, only to be passed from person to person, who had no idea what they were doing. Finally get to when my partner should have had their slab removed from their hand, but gets no call. Calls them and gets stuffed around again, passed to voicemails and people that have no idea what they were talking about. Completely unacceptable! Finally talk to someone in Hand Therapy only to get told that the girl who does this work has been off all week sick - yet this was not told to us beforehand.

I think the hand surgery unit at Maroondah is useless! They seem to have no idea what they are doing.

So in the end - my partner now has to wait over the entire weekend for a "call" Monday. What a joke!