"My brother who was assessed by the Aged Care Assessment Service"

My brother who is an older man had been in and out of hospitals for the past few months. He was at a private hospital then transferred to to another hospital (for rehab) then to transition care (through yet another hospital) then back to a medical centre. We finally insisted that he go home and were quite desperate for support in the community. We were told we needed an assessment. He was assessed a month or so ago. The person who assessed him was very informative explaining types of services and information that could help him. She was very patient and respectful and really understood the situation and the difficulty we were experiencing trying to support him at home. I appreciate her help and professionalism.