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"My mother's experience with Eastern Health in helping her with Diabetes."

About: Australian Diabetes Council Eastern Health

(as a relative),

My mother was diagnosed with Diabetes by her GP, but was not treated correctly and was admitted to hospital with a reading in the high 20's for her sugar level. She was in hospital for eight days and returned home where she lives independently. Her sugar levels were still high and she was on insulin twice a day and tablets. A Diabetes Educator was allocated to her for home visits. These visits have been excellent and have helped my Mum get better. She is now off the insulin and only has one tablet to control her Diabetes. Having a caring professional advisor come to Mum's home has helped her return to good health and given her renewed confidence to manage her condition. This service is a credit to the health system and is extremely valuable to help elderly patients maintain their health and wellbeing at home.

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Response from David Plunkett, Chief Executive, Eastern Health 6 years ago
David Plunkett
Chief Executive,
Eastern Health
Submitted on 12/10/2016 at 8:46 PM
Published on Care Opinion on 13/10/2016 at 9:54 AM

picture of David Plunkett

Dear Mum's sugars

Many thanks for taking the time to provide your feedback on Patient Opinion. I'm sure this has been a difficult time for your mother, yourself and your family. Learning to live the fullest life possible is so important, especially as the years progress.

I am so pleased to hear of the wonderful care and service the Eastern Health Diabetes Educator gave your mother and the difference this has made to your mothers wellbeing. At Eastern Health, we have been focusing more heavily on courtesy and kindness and it evident from your feedback the staff have certainly practiced this way.

Like me, the staff involved will be so proud of the impact they have had and I will make sure they receive your feedback.

Take care Mum's sugars and I wish your mother and the entire family, the best of health.

Kind regards


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