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Amazing Staff, Care and Service at Broome and Fitroy Hospita...

Posted By quality of care

"Amazing Staff, Care and Service at Broome and Fitroy Hospitals"

About: Broome Health Campus Fitzroy Crossing Hospital

(as the patient),

Amazing staff, care and quality service.

So often we hear complaints about hospitals, but I wish to acknowledge my gratitude at the quality of care from every staff member I have had dealings with including transport staff nurses, reception, doctors and specialists at Broome and Fitzroy hospitals. Well appreciated such professionalism and friendliness. So different from my memories in NSW Health which showed less than happy staff that came across to the patient in officious, short manners at times.

Doing something right, Kimberley Health.

Thank you

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Responses

Response from Maureen Crowther, Patient Opinion Cordinator, Nursing, WA Country Health Service 7 years ago
Maureen Crowther
Patient Opinion Cordinator, Nursing,
WA Country Health Service

Currently rolling out patient opinion across the Kimberley

Submitted on 8/11/2016 at 3:08 PM
Published on Care Opinion at 6:00 PM

picture of Maureen Crowther

Dear quality of care

Thank you for expressing your appreciation with the Kimberley staff on Patient Opinion. We take pride in our care delivery and aim for a positive patient experience each time. It is humbling when we receive thanks and gratitude and truly appreciated. Thank-you

I will personally ensure the staff read your message.

I hope you are making a full recovery.

Kind regards

Maureen

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