"My child"

About: Maroondah Hospital / Emergency Department

(as a parent/guardian),

My child was involved in a car accident and taken to ED where they were looked after and checked. We had so many family members coming and checking on my child and they never once complained. They were super busy running from patient to patient and always reassuring and all over the situation

My child was admitted for 5 days in which they operated and treated my child - I have thanked those who were on the ward when we left, but to those who looked after us through such a traumatic experience I thank you! You are all amazing even though we all have our own personal things going on, you still manage to make us a priority

Back on day 8 for check up getting a hot chocolate and the ED crew remember who we are! ! ! Thank you to all.

All of you xx your amazing

Responses

Response from David Plunkett, Chief Executive, Eastern Health 3 years ago
David Plunkett
Chief Executive,
Eastern Health
Submitted on 25/11/2016 at 17:34
Published on Care Opinion on 28/11/2016 at 09:47


picture of David Plunkett

Dear Made us a priority

Many thanks for taking the time to provide your feedback on Patient Opinion. I was so pleased to read the positive impact the staff have had for you, your child and your broader family at what must have been a very stressful and difficult time.

Courtesy and kindness are key areas we have been focusing on and it is very evident the staff displayed this in spades!!

It will give me great pleasure to provide your feedback to the staff involved as it will mean a lot to them as well.

I trust your child is on the road to recovery and resuming their usual activities after the accident.

Take care and kind regards

David

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