"Thanks for taking the initiative – we’d be lost without the support"

I just wanted to officially compliment a particular staff member for the care she provides her client one day each week. This staff member has a soft and gentle nature and the client clearly connects well with her, despite the fact she cannot speak. This staff member always takes the initiative and helps out with even more than I ask her to. I really appreciate that fact, as I often don't have the energy to remember to ask for everything that we need help with. Thank you. We'd be lost without the support that HammondCare provides us and we're extremely grateful.