"Best service provided by friendly & efficient staff -Angliss Hospital"

About: Angliss Hospital

(as the patient),

I was admitted for a day procedure recently and I received the very best efficient service from well trained friendly staff. From reception to nurse and surgeon, everyone was friendly and did their job to the best. From admission till I left, I was given clear instructions and information.

I rate the care I received as The Best I ever had.

Thank you and wish all the best to these wonderful people to continue what they do!

Responses

Response from David Plunkett, Chief Executive, Eastern Health 3 years ago
David Plunkett
Chief Executive,
Eastern Health
Submitted on 16/12/2016 at 17:54
Published on Care Opinion on 19/12/2016 at 11:01


picture of David Plunkett

Dear PT

Thank you so very much for providing your feedback on Patient Opinion. I was really heartened by your positive experience and the incredible rating score you gave it "The Best"!

I really appreciate you making comment that your positive experience was from all staff involved in your care. We know that courtesy and kindness are the pillars of a positive experience and it will give me great pleasure to share your comments with the staff involved as it is clear they displayed this during your episode with us.

I trust you are recovering well from your surgery and wish you all the very best.

Kind regards

David

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