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"Incredibly satisfied with my treatment"

About: Armadale Hospital / Emergency Department

(as the patient),

A few months ago I attended a different hospital with a ultrasound report stating my appendix was approximately 13mm in size. After a lot of back and forth, keeping me two nights, they refused to remove it. I stated it will probably just come back and whaddaya know? It did.

So I had another ultrasound done showing it at 10mm and then went off to Armadale hospital.

I was operated on the same day and my appendix is finally gone. Pain is minimal and their pain management thus far has been nothing short of excellent.

All staff I saw, particularly the ED staff, surgeons and the nursing staff (including the night staff, even though the patient I shared a room with strongly disagreed) have been great and I have zero complaints.

Thank you so much for sorting something that has caused me so much trouble.

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Responses

Response from Shae Seymour, Executive Director, Armadale Kalamunda Hospital Group, Armadale Kalamunda Hospital Group 7 years ago
Shae Seymour
Executive Director, Armadale Kalamunda Hospital Group,
Armadale Kalamunda Hospital Group
Submitted on 16/01/2017 at 3:14 PM
Published on Care Opinion at 3:15 PM


picture of Shae Seymour

Dear JN,

Thank you so much for taking the time to tell us about your recent positive experience at Armadale Hospital here on the Patient Opinion website.

All staff at the Armadale Kelmscott Memorial Hospital strive to provide the best care for their patients, so it is really appreciated to receive such lovely feedback about our staff and the work that they do. Please be assured that I will forward your feedback on to those staff involved in your care as I know it will be very welcome.

Wishing you all the best with the recovery from your recent surgery.

Kind regards

Shae Seymour

Executive Director

Armadale Kalamunda Hospital Group

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