Whilst the care provided was fantastic in a what seems to be over booked under resourced clinic. It is disappointing to see in a brand new hospital there is not enough space for patients and a carer to sit and wait. At fracture clinic today people with lower limb injuries and elderly with walking frames were standing waiting as there were not enough chairs. People in wheel chairs have limited places to wait and were double parked across the front of seats. This blocked access for patients with frames, crutches and mothers with prams. Surely the design of the seating could be better to make room for wheel chairs. Packed in like sardines - it's obvious why people get impatient and cranky when they have to sit and wait in a stuffy crowded room with next to no personal space. One poor mother had to ask 2 whole rows of people waiting to pull their feet in or stand as their knees still blocked the way to let her past.
About: Box Hill Hospital Box Hill Hospital Box Hill 3128
Posted by Squashed (as ),