A family member was diagnosed recently with Bipolar 1 disorder at a very late stage and age in life, he had to be airlifted out of a remote town in Northern WA to Perth after a scary and confusing few days. Once in hospital it was impossible for family to find out any information on the progress and care of him and they were 1000s km away and had to arrange own travel and accommodation to go down and be there. Every time family rang the staff refused to give information even though he had given consent for immediate family to have access to his files. Nursing staff dealing with them at Royal Perth Hospital were difficult and treated the family terribly with a senior nurse telling the family to not ring and bother the staff let them get on with their jobs. Stop ringing us, I believe were the nurses words.
When they finally got to Perth and met for the family meeting the staff had told the patient the family were coming for a meeting at 2pm but left him locked behind the glass doors seeing his family walk in for a private meeting with staff first and he got agitated and didn't understand why he wasn't included in the family meeting like he'd been told. On discharge to a private facility the hospital gave the patient the information with the family reports to take with him so this added to the distress of the patient seeing what family reported he had done during a psychotic episode. Is it any wonder some people in a psychotic state harm family members when they are given this information and not in a capable state to understand what it is the family are saying. Terrible way the mental health system works in Perth. I felt the hospital didn't want him there they had no beds. He was in emergency for a while and then in a temporary ward and I believe they just wanted to move him on.
About: Royal Perth Hospital / Adult Mental Health Ward 2K Royal Perth Hospital Adult Mental Health Ward 2K Perth 6000
Posted by Where to now (as ),