"Broome Hospital visit"

About: Broome Health Campus

(as a parent/guardian),

A big shout out to the staff at Broome Hospital- just had a 24hr stint starting in ED, then HDU before the ward with my child. Broome Hospital and staff have been amazing- very competent, thorough assessment and follow through. Sometimes referring to Perth for additional opinions.

Dr Michael, Dr Jackson and Amanda and Courtney in ED; Annette in HDU; Judy, Gloria, Jess, and Dr Oscar, on the ward. Many others we met briefly or would have been working in the background. Gluten free diet was delivered with the change in rooms too! You could sense the care and warmth from the staff to give the best medical care. And to feel and see this as my child moved from one area and across multiple staff, to me is something the hospital and staff can be proud of.

We came away from this experience feeling we had been in good hands and it was made as least stressful as possible on the patient and family.

Thank you - You do a fantastic job for our community!

Responses

Response from WACHS 3 years ago
Submitted on 28/02/2017 at 10:52
Published on Care Opinion at 12:40


Dear Grateful Mum Broome

I am posting on behalf of Margi Faulkner, Operations Manager and she would like to give you the following message:

Thank you for taking the time to tell us about your experience here at Broome Hospital. I am so pleased to hear that your journey through the service was made as smooth as possible as it can be a very worrying and stressful time when a child is unwell.

I will pass your message on to those you have mentioned in your compliment and additionally pass on to the managers of each department to make sure that your thanks are received.

I hope your child has returned to full health.

Regards

Margi

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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