"Dementia care concerns"

My mother was admitted to Maroondah due to severe agitation and paranoia associated with dementia. I was contacted when Mum first arrived to give a doctor info about Mum. Mum was admitted to a ward and despite calling 3 times every day, I was never informed of medication changes and investigations being undertaken. None of the staff I spoke to had read Mum's history and knew what events transpired to get her into hospital in the first place. My Mum does not have the mental capacity to consent to any of the procedures she was taken through and no one  ever contacted me to seek consent.

Five days later, my Mum is still in the same ward.

I have been told psychiatrists are involved but have not been given any idea of their diagnosis or treatment plan.

Very upset family member here!