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Care Opinion

Service

Posted By Bruce wayne

"Service"

About: Sydney / Sydney Eye Hospital

(as the patient),

I believe Sydney hospital has one of the worst services in Sydney. They appointed me two days for surgery and kept me fasting for the whole day & ended up sending me home.

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Responses

Response from Jennie Barry, General Manager, Prince of Wales/Sydney/Sydney Eye Hospital 7 years ago
Jennie Barry
General Manager,
Prince of Wales/Sydney/Sydney Eye Hospital

Submitted on 16/03/2017 at 12:02 PM
Published on Care Opinion at 2:44 PM

Dear Bruce wayne

I would like to thank you for your feedback on Patient Opinion and apologise for the service you experienced. I would like to assure you that patients’ surgical needs are individually assessed and triaged to ensure that their access is as timely as possible. Sydney/Sydney Eye Hospital is committed to responding to patient feedback and will be using your valuable input to assist us in refining our urgent and emergency surgery operating lists.

I will have discussions with the surgical teams about your experience. I respect your decision to stay anonymous, however should you wish to discuss your concerns further, please feel free to contact us to discuss at SESLHDSSEHMedicalAdmin@health.nsw.gov.au.

I hope your surgery went ahead and you are now recovering well.

Again thank your for your feedback, this will help us improve our care and service in the future.

King regards

Jennie

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