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About: Sydney / Sydney Eye Hospital / Emergency Department

(as a relative),

My brother was recently admitted to Emergency with fever & pain near his tailbone. He was examined physically and sent home later & was diagnosed with external haemorrhoid. After 5 days and following the doctor's recommendation, he was not feeling any better. He went to a General Practice and they found out it is not a haemorrhoid. The GP referred him to Ryde Hospital for immediate surgery.

Should this have been properly diagnosed in first place, my brother should not have suffered for 5 days due to the pain & fever.

Please ensure all doctors in Sydney Hospital have adequate skills & knowledge to ensure this misdiagnosis does not happen ever in future.

It will one day cost someone's life!

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Response from Tobi Wilson, Chief Executive Officer, South Eastern Sydney Local Health District 6 years ago
Tobi Wilson
Chief Executive Officer,
South Eastern Sydney Local Health District
Submitted on 17/05/2017 at 2:04 PM
Published on Care Opinion at 2:05 PM

picture of Tobi Wilson

Dear JuSan,

First of all, let me say how sorry I am to read your story about your brother’s experience. I am glad to hear that your brother has received further treatment and we hope he is well on his way to recovering.

As you understand you offer your story anonymously and, therefore, I do not know any specific details. In order for us to be able to learn from your brother’s experience and improve our service for other patients I would appreciate the opportunity to follow up with you in more detail. This will allow us to fully investigate to understand what we could have done better in this case.

If you feel comfortable, I encourage you to contact us on

Kind regards


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