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"Excellent Dental service at Inner South Community Health"

About: Dental Clinic - Southport

(as a staff member posting for a patient/service user),

I attended South Melbourne Dental Clinic today with a client who has been attending dental appointments regularly there. This young adult has had a long history of homelessness and drug use and has recently turned their life around.

I spoke with the dentist, Hugh, prior to the appointment taking place. My client recently graduated and obtained a Cert II in Hospitality, this is a major achievement. Unfortunately, due to the appearance of their teeth we were unable to get them work experience.

I explained this to Hugh who informed me that extensive work still needed to be done but that he would do his best today.

An hour later a confident young adult walked out of the dental room, smiling ear to ear. Hugh had not only managed to save this young adult's teeth but improved the appearance beyond belief.

I truly cannot thank both Hugh and your service enough. This wonderful young adult can now look forward to work experience and a changed life. assisted by this amazing man.

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Response from Damian Ferrie, CEO, Star Health 6 years ago
Damian Ferrie
Star Health
Submitted on 26/05/2017 at 11:34 AM
Published on Care Opinion at 11:41 AM

Hello Joyc74,

Thank you so much for taking the time to tell us of your client’s wonderful experience with our Dentist.

Our staff member’s ability to form a good rapport with patients, provide excellent dental treatment and improve a person’s self-confidence and subsequent job opportunities is a great example of the high quality care we strive for each day.

Kind Regards,

Damian Ferrie

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