"Community Health Reception"
About: Geraldton Community Health Service Geraldton Community Health Service Geraldton 6530
Posted by Child Health Reception (as ),
When having a child comes the responsibility to maintain your own child's health checks as per the purple book given to you when you leave hospital. To do this I needed to make an appointment with a child health nurse at the recommended month. Unfortunately this has been more difficult and frustrating every time I attempted to do so as I continuously get an answering machine. I have rung several times in one day, as well as different days with only an answering machine to talk to. However there is still no response from leaving a message. Thankfully we have some amazing child health nurses that are able to make the appointment once connected to them from the main hospital reception. This becomes frustrating as you have to ring the same reception desk for all three child health centres and get the same response of no answer.
I am unfortunately not the only mother that has had this happen to, as I have spoken with several mothers who have had the same issue. Some mothers have given up on taking there child to the child health nurse due to this issue. I believe there needs to be either somebody in child health reception everyday or the phone diverted to someone that can make the appointments when the child health reception is unattended during working hours.