"Excellent care recently at Bentley Hospital WA"

About: Bentley Hospital / Ward 3

(as the patient),

I recently had minor surgery at Bentley Hospital WA and received excellent care from the staff on Ward 3. From the very first Admissions clerk, to the student nurses, to the Ward nurses - they were all caring, thorough and compassionate. My experience was stress free and I really appreciated their professionalism and sense of humour! Thank you for everything

Responses

Response from Aresh Anwar, Executive Director, Royal Perth Bentley Group 3 years ago
Aresh Anwar
Executive Director,
Royal Perth Bentley Group

I am a doctor and my job at Royal Perth and Bentley Hospitals is to help co-ordinate all the elements of the hospital to ensure patients get the best clinical outcomes and experience

Submitted on 07/06/2017 at 11:37
Published on Care Opinion at 11:53


picture of Aresh Anwar

Dear PJM,

Thank you for taking the time to write. I have shared your feedback with staff. They will be tremendously enthused in receiving feedback that provides evidence that the work they are doing to improve patient experience is working. The challenge for us as an organisation is to learn from them and institute the positive learnings to other areas in the organisation.

Once again many thanks for your positive feedback.

Dr Aresh Anwar

Executive Director

Royal Perth Bentley Group

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