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"No relief at Emergency Department"

About: Royal Adelaide Hospital / Emergency Department

(as the patient),

So it all started recently when I burned my throat eating out at a restaurant. That night I got home and I had trouble taking my tablet and spent three quarters of the night trying to get this down. So in the morning my throat was so swollen that I couldn't ingest anything, so I called out the locum (home visit doctor) and they tried to put me on antibiotics which I couldn't take as I couldn't swallow with a burnt swollen throat.

Anyway the next day it was worse so I went down to emergency and waited. I could hardly breath let-alone eat or swallow fluid. The specialist gave me Mylanta and something else which coated my throat - it made everything worse. They made me drink some fluid which I struggled to do and they basically told me there's nothing they can do. All I wanted was to see if someone would have a good look and see how swollen it was but nope. They sent me home with a prescription of what I think was basically ice-cream, so I thought I'll just leave it for a couple of days and see if anything happens.

It was still bad so I called the locum out 3 nights later and they told me to go back to emergency for another opinion as they were concerned that things were getting stuck. Long story short, I went to the RAH and waited until the early hours of the morning to see anyone. When I did see someone it was the intern - they were lovely and the doctor was good too, but I feel the nurses on were not good - none bothered to check on me and see how I was doing, the team leader had a fight with the doctor in front of me about giving me pain killers. I waited five hours for pain killers and the only thing the doctor said was I was to have a neck soft tissue X-Ray which revealed nothing, so it was not useful at all.

They told me the ENT (ear nose and throat specialist) would be in in one hour. I waited till daylight in a dentist chair - not even in a bed - so I could rest, so by that point I was exhausted from being awake all night, so I just discharged myself.

I felt I wasn't a patient at all I was just a fly on the wall! Not a good reputation!

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