"Great new system at Outpatients Clinic"

About: Sydney / Sydney Eye Hospital / Out Patient Department (Eyes & General)

(as the patient),

Sydney Eye Hospital has recently put a new appointment system in place in their Outpatients department that is a great improvement.

In the past you would have to line up again after your initial appointment with the specialist to make another appointment and this usually took a lot longer.

Now you can go straight from the specialist to book the next appointment. I've been recently and I was in and out of the hospital really quickly, it saved lots of time.

I'm really pleased with the new change, thank you.

Responses

Response from Jennie Barry, General Manager, Prince of Wales/Sydney/Sydney Eye Hospital 3 years ago
Jennie Barry
General Manager,
Prince of Wales/Sydney/Sydney Eye Hospital
Submitted on 26/06/2017 at 11:36
Published on Care Opinion at 11:52


Dear great appointment

The staff are very conscious of our patient’s feedback and are using this information to improve our service. Your acknowledgment & satisfaction with the improved system is valuable input for the Outpatient Department. Thank you for taking the time to share your experience through Patient Opinion.

All the best and again thank you for your positive feedback.

Kind regards

Jennie

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