"Poor experience at clinic appointment"
About: Sydney / Sydney Eye Hospital / Out Patient Department (Eyes & General) Sydney / Sydney Eye Hospital Out Patient Department (Eyes & General) Sydney 2000
Posted by terrible appointment (as ),
I attended a six monthly appointment with my elderly parent recently at the Sydney Eye Hospital.
After much waiting around and queuing for a pre-booked appointment we were seen by a registrar. Their manner with my parent was awful and left me wondering why they would work with people when they clearly don't like interacting with them. They didn't read the file and recommended surgery that my parent had had previously (and was not successful).
All in all the visit was not a great experience from poor quality equipment (eye patches that need tissues screwed up inside them because the elastic is so stretched), to the queuing to book in a for a pre-booked appointment and the waiting around, to the rudeness of the registrar.
It certainly left me hoping I never have any serious eye problems.