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"Treatment for a burn"

About: GPs in the Fremantle Electoral District Princess Margaret Hospital for Children

(as a parent/guardian),

My child burned their leg on a hot water bottle. It was a bit strange because she burned it during the night, the burn was fairly small but deep and my child didn't feel bothered by the pain. I took my child to the GP and had the wound dressed because I wasn't quite sure how to do it and I thought that was that. About 2. 5 weeks later the leg with the burn was really swollen. We couldn't see the wound because it was covered by the dressing. Even now, pain wasn't the issue, it was the swelling. I took my child back to the GP and the nurse removed the dressing it was a terrible sight, the wound was full of brown exudate and the area was angry and red. We were at an after hours clinic and the doctor called PMH (Princess Margaret Hospital for Children) to ask advice of the Burns Registrar. We were so happy for this because we wanted the best advice and we don't expect that every GP knows everything about every possible condition. After sharing a photo of the wound with PMH, we were asked to come straight in. Initially I expected just to get some IV antibiotics and to go home but as soon as we saw the Burns Registrar late that evening it was clear we were dealing with a much more serious situation than we had realised. My child had X-rays, the wound was re-dressed and my child was admitted. My child ended up spending 6 days in hospital.

For the entire time we were in hospital we could not fault the care our child received. We were all fascinated by the approaches used and by how determined the staff were to find the best way to treat the wound. The seriousness with which they approached this challenge was incredible. The staff were so committed to their jobs and genuinely interested in solving the puzzle of heeling that it made us feel both lucky to have such a health care system and proud to be part of a country that does. Follow up care was also excellent. We want to thank the entire team on Burns at PMH; Dr Mary who was on duty the evening we arrived, Dr Fiona who took such an interest, Tania (words are not enough for Tania who followed up with us every step of the way), Leslie who manages everything so well and with such cheer, all the other medical staff too (sorry for not remembering everyone's names)...but not just the medical people, everyone, the cleaners and the meal people who did their jobs so well and were so lovely all the time.

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Response from Fiona Wood, Director of the Burns Service of WA, Child and Adolescent Health Service - WA 6 years ago
Fiona Wood
Director of the Burns Service of WA,
Child and Adolescent Health Service - WA
Submitted on 10/08/2017 at 6:52 PM
Published on Care Opinion on 11/08/2017 at 9:10 AM

picture of Fiona Wood

Dear Fascinated,

Thank you for your kind words which help us through the hard days, and in fact, can make our day.

With best wishes,

Professor Fiona M Wood FRACS AM
Director of the Burns Service of WA

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Response from Robyn Lawrence, Chief Executive, Child and Adolescent Health Service 6 years ago
Robyn Lawrence
Chief Executive,
Child and Adolescent Health Service
Submitted on 10/08/2017 at 6:54 PM
Published on Care Opinion on 11/08/2017 at 9:10 AM

picture of Robyn Lawrence

Dear Fascinated,

Thank you so much for taking the time to post about your daughter’s recent stay at Princess Margaret Hospital. All PMH staff are part of the broader team that care for our patients and their families. I am very pleased that your child’s experience at our hospital was positive, particularly under such stressful circumstances. We’ll share your comments with the team and specifically the individuals you’ve named. They’ll be delighted to receive your feedback. Please accept my very best wishes for your daughter.

Kind regards,

Dr Robyn Lawrence
Chief Executive
Child and Adolescent Health Service;
Perth Children's Hospital Commissioning

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