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"Birth of first child"

About: Ipswich Hospital

(as a parent/guardian),

I have nothing but positive things to say about the majority of the staff and carer's at the Ipswich Hospital maternity ward. My wife and I were lucky enough to be part of the midwifery program and have been extremely well taken care of by their very professional, well trained members. We had a particularly scary birth which necessitated an emergency caesarian, and after hearing what was on the table its a decision we're both very happy they went with. Our little baby and mother are both happy and healthy and it is only thanks to the care given by the myriad of midwives, nurses, doctors, and medical practitioners that were on hand to assess and act appropriately.

Since returning home, we have been visited by a midwife from the team almost daily and they have coached us through the stress of having a new baby at home for the first time. They have provided expert assessment, and the continuity of having someone who is suggesting things to try and then there to see the outcomes cannot be overstated. I thoroughly recommend this program, it is fantastic.

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Response from Sandy Lewis, Senior Consumer Liaison Officer, Clinical Governance, Queensland Health - West Moreton 6 years ago
Sandy Lewis
Senior Consumer Liaison Officer, Clinical Governance,
Queensland Health - West Moreton
Submitted on 28/08/2017 at 9:37 AM
Published on Care Opinion at 11:06 AM

Dear New Dad

Please accept our heartfelt congratulations on the birth of your new baby – we are so pleased that both mum and bub are well.

Like you, we think that our maternity and midwifery services are second to none! Our staff are not only kind and caring, but they are also extremely skilled professionals who go above and beyond to provide excellent patient care.

How wonderful to hear that your family has also been receiving supportive care in your home following discharge. We could not be more proud of our staff and our healthcare services!

We will be sure to pass your story on to the treating teams and they would also join us in thanking you for your kind words.

Wishing you and your family good health for the future.

Yours sincerely

Consumer Liaison Office

West Moreton Hospital and Health Service

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